New Zealand Diploma in Tourism and Travel (Level 5)

New Zealand Diploma in Tourism and Travel (Level 5)

New Zealand Diploma in Tourism and Travel

Enrol in the New Zealand Diploma in Tourism and Travel (Level 5) to gain the skills and knowledge required for senior operator roles in the industry.

You will learn how to enhance, deliver, and support New Zealand's tourism visitor experience across various organizations.

Important Notice:

This programme is now closed to new students. Students already enrolled will be allowed to continue in this course going forward, to finish off their qualification. 

If you have any questions, please send an email to info@sit.ac.nz. Please specify the programme of study you are enquiring about in the subject section of your email, so that your query can be quickly directed to the right person.

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Key Details
SIT Online
Qualification:
Diploma
Level:
5
Credits:
120
Duration:

One year full-time
Up to four years part-time
Intakes are 17 weeks long

Study Modes:
Distance Learning
Dates:

2027 Intake 1: 09 February to 04 June - Applications Close 26 January 2027

2027 Intake 2: 15 March to 09 July - Applications Close 01 March 2027

2027 Intake 3: 21 June to 15 October - Applications Close 07 June 2027

2027 Intake 4: 26 July to 19 November - Applications Close 12 July 2027

Fees:

Zero Fees Scheme

  • Tuition Fee: $0   Check eligibility
  • Direct Material Cost: $8.00 per credit (incl. GST)

International Fees

$100 per credit

 

Unsure which one is for me? Check Fees Eligibility Check my options

 

     

Important Notice:

This programme is now closed to new students. Students already enrolled will be allowed to continue in this course going forward, to finish off their qualification. 

If you have any questions, please send an email to info@sit.ac.nz. Please specify the programme of study you are enquiring about in the subject section of your email, so that your query can be quickly directed to the right person.

Are you a people-person who loves to travel? Are you working in the tourism industry and want to upskill for that dream job? Are you looking for a career with tremendous potential, in an interesting and dynamic field?

Tourism and travel operators are seeking the right people, with the right skills, to assist clients and visitors achieve their dream holiday experience, while supporting regional development.

If this sounds like you, the New Zealand Diploma in Tourism and Travel may be the right programme for you.

This one-year qualification allows you to experience and learn about the national and international tourism industry, as well as the delivery of a comprehensive visitor experience. You'll build skills in tourism and travel management work practices while learning about the wider tourism and hospitality sector and how it fits within the New Zealand business environment.

The aim of this programme is to develop graduates who can be employed in senior positions in the tourism and travel industry. Roles may include tourism operations advisors, business development coordinators and trade development advisors. Graduates may also progress on to further study in the New Zealand Diploma in Tourism and Travel (Level 6).

TOUR5101 Communications Practice in Tourism (15 credits)

On successful completion of this paper, students will be able to:

  1. Explain the role of professional communication in business processes and effectiveness in the tourism and travel industry.
  2. Evaluate professional communications for diverse audiences and purposes in the tourism and travel industry.
  3. Demonstrate professional communication for diverse audiences in the tourism and travel industry in Aotearoa New Zealand.

TOUR5102 Developing People in the Tourism Industry (15 credits) 

On successful completion of this paper, students will be able to:

  1. Reflect on the personal attributes required to work in the tourism and travel industry.
  2. Describe staffing requirements and staff training and development needs in a tourism organisation in Aotearoa New Zealand.
  3. Explain the application of health and safety and legal requirements for a tourism and travel context.

TOUR5103 Tourism Industry Principles (15 credits) 

On successful completion of this paper, students will be able to:

  1. Describe key concepts, terminology and elements of products and services in the tourism industry.
  2. Analyse regional, national and international growth and in the tourism industry.
  3. Explain the role of supply and demand on structure and development of the tourism industry.

TOUR5104 Destination Investigation (15 credits)

On successful completion of this paper, students will be able to:

  1. Describe the stages of destination development in the tourism and travel industry.
  2. Analyse the impact of destination development in the tourism and travel industry in Aotearoa New Zealand.
  3. Recommend destination development, sustainability and regenerative tourism initiatives in response to the host community in the tourism and travel industry in Aotearoa New Zealand.

TOUR5105 Marketing in Tourism (15 credits) 

On successful completion of this paper, students will be able to:

  1. Analyse regional, national and international marketing environments in the tourism and travel industry.
  2. Apply segmentation, targeting and positioning to inform marketing decisions in the tourism and travel industry.
  3. Justify marketing strategies to meet marketing objectives for a product and/or service in the tourism and travel industry in Aotearoa New Zealand.

TOUR5106 Tourism Business Development (15 credits) 

On successful completion of this paper, students will be able to:

  1. Analyse factors that influence the development and growth of a tourism and travel organisation in Aotearoa New Zealand.
  2. Evaluate customer service and sales systems and processes in a tourism and travel organisation.
  3. Prepare a customer service, sales and quality plan for a tourism and travel organisation.

TOUR5107 Fundamentals of Finance and Quality Assurance in Tourism (15 credits) 

On successful completion of this paper, students will be able to:

  1. Interpret basic financial reports and related information for a tourism and travel organisation.
  2. Prepare daily cash reconciliations for a tourism and travel organisation.
  3. Analyse quality standards and controls for a tourism and travel organisation.

TOUR5108 Tourism Event Planning (15 credits) 

On successful completion of this paper, students will be able to:

  1. Analyse the tourism event industry in the local, national and international tourism and travel context.
  2. Apply project planning theory to organise a safe and legal event for the Aotearoa New Zealand tourism and travel context.

 

NZ2206 New Zealand Diploma in Tourism and Travel (level 5) - Transition Plan

NZ Diploma in Tourism and Travel (SIT Online)NZ Diploma in Tourism and Travel (unified, Te Pukenga)
DTT501 Principles of Tourism TOUR5103 Tourism Industry Principles 
DTT502 Principles of CommunicationTOUR5101 Communications Practice in Tourism
DTT503 Principles of Tourism ManagementTOUR5106 Tourism Business Development
DTT504 Principles of Tourism MarketingTOUR5105 Marketing in Tourism
DTT505 Human Resources Management for TourismTOUR5102 Developing People in the Tourism Industry
DTT506 Financial Analysis for TourismTOUR5107 Fundamentals of Finance and Quality Assurance in Tourism
DTT507 Tourism & Travel OperationsNo equivalent paper  
DTT508 Managing the Visitor ExperienceNo equivalent paper

Graduates of this qualification will have the skills and knowledge to work in senior positions in the tourism and travel industry. Roles may include tourism operations advisors, business development coordinators and trade development advisors.

General Admission 

To be admitted to this programme applicants must hold one of the following: 

NCEA Level 2 OR NZ2202 New Zealand Certificate in Tourism (Level 4) 

OR

NZ2204 New Zealand Certificate in Travel (Level 4)

OR

a recognised equivalent 

Special Admission

Any ākonga who is 20 years of age or older and has not reached the general admission requirements for their intended programme is eligible for Special Admission. Te Pūkenga works with the ākonga to ensure they are prepared for their intended programme. 

Discretionary admission 

Any ākonga who is not yet 20 years of age and has not reached the general admission requirements for their intended programme may be eligible for Discretionary Admission. In assessing whether to grant Discretionary Admission, the delegated authority focuses on the applicant’s level of preparedness for their intended programme.

English language requirements

All applicants (international and domestic) for whom English or te reo Māori is not a first language need to provide evidence that they have the necessary English language proficiency required for the programme.

International applicants are required to have an IELTS score of 5.5 (academic) with no individual band lower than 5 from one test taken in the preceding two years, or an equivalent described in NZQA Rules. See below:

NCEA Level 3 with University Entrance, or 

an International Baccalaureate Diploma or Cambridge A- level qualification for which the teaching and assessment was conducted in English; or 

Cambridge Certificate in Teaching English to Speakers of Other Languages (CELTA),or Trinity College London Certificate in Teaching English to Speakers of Other Languages (CertTESOL); or 

Successful completion of all primary education (being the equivalent of New Zealand primary school years 1 to 8) and at least three years of secondary education (being the equivalent of three years from New Zealand secondary school years 9 to 13) at schools in either New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom and the United States one of the countries listed in Rule 18.5 where the student was taught using English as the language of instruction; or 

Successful completion of at least five years of secondary education (being the equivalent of New Zealand secondary school years 9 to 13) at schools in either New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom and the United States where the student was taught using English as the language of instruction; or

Successful completion of a Bachelor's Degree, Graduate Certificate, Graduate Diploma, Bachelor Honours degree, Postgraduate Certificate, Postgraduate Diploma, Masters' Degree or Doctoral Degree, the language of instruction of which must be in English and which must be from a tertiary education provider from New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom or the United States or 

Successful completion of one of the following internationally recognised proficiency tests listed below to the level required of the programme of study and with all scores achieved in a single test during the two years preceding the proposed date of enrolment: 

IELTS test - Academic score of 5.5 with no band score lower than 5 

TOEFL Paper based test (pBT) - Score of 550 (with an essay score of 5 TWE) 

TOEFL Internet based test (iBT) - Score of 46 (with a writing score of 14) 

Cambridge English Examination - B2 First or B2 First for schools with a score of 162. No less than 154 in each skill 

OET - Minimum of Grade C or 200 in all sub-tests 

NZCEL - Level 4 (General) or (Employment) 

Pearson Test of English (Academic) - PTE (Academic) score of 42 with no band score lower than 36 

Language Cert - B2 Communicator International ESOL Written (LRW) HIGH PASS with no less than 25/50 in each skill and Spoken (S) PASS 

Trinity ISE - ISE II with no less than merit in any band. 

Studying online at SIT

Once you are enrolled, your course materials, assessments and due dates will be available through Blackboard, SIT's online learning environment. You will have access to your course materials from the start date of your intake.

Students are required to use their SIT email for SIT Online communications. Once you have been accepted into a programme, you will receive an Important Information Booklet with guidance to help you get familiar with Blackboard.

Staying in contact with your Facilitator

During your intake, you can contact your Facilitator by email. Facilitators aim to respond within 2 working days.

Within the first 1-2 weeks of your intake, you need to email your Facilitator to confirm that you have started your studies. If you have not contacted your Facilitator or started your course by the end of the second week, you may be Faculty Withdrawn from the programme.

This may affect your future access to the Zero Fees Scheme, and you will still be responsible for Student Direct Material Costs.

Results and transcripts

After each intake, check your results through MySIT.

Once you successfully complete your programme, you will receive an official academic transcript, which will be posted to you.

If you're new to SIT Online, we also recommend reading the FAQs for more information about studying and enrolling online.

 

Study load

Full-time study 

For StudyLink purposes, the minimum study load considered full-time depends on the length of your intake:

  • 12–15 weeks: minimum 36 credits
  • 16–19 weeks: minimum 48 credits
  • 20 weeks: minimum 60 credits

Part-time study*

If you plan to study part time, consider your work, family and other commitments when choosing your study load.

As a guide, we recommend:

  • Working 37+ hours per week: up to 30 credits per intake
  • Working 20–37 hours per week: up to 45 credits per intake
  • Working fewer than 20 hours per week: up to 60 credits per intake

These are guidelines only. The right study load will depend on your individual circumstances.

*Your eligibility and maximum duration you have to complete your qualification part-time is subject to change, enquire to confirm.

How much study time should I allow?

As a guide, one credit is approximately 10 hours of study.

Use the Study Load Calculator to help work out a manageable study load based on your commitments.

Important enrolment information

  • All papers selected for an intake must be completed within that intake unless a transfer is approved. 
  • Online enrolment is completed year by year, and you can apply for multiple intakes in one enrolment.
  • You are responsible for enrolling for further study. Enrolment does not automatically roll over to the next year.

Cross credits and previous study

If you have completed relevant previous study or have applicable prior learning, you may be eligible for cross credit, credit transfer or recognition of prior learning.

See the SIT information on cross credits, credit transfers and recognition of prior learning for eligibility and application details.

If you have completed relevant previous study or have applicable prior learning, you may be eligible for cross credit, credit transfer or recognition of prior learning.

Check our current information on cross credits, credit transfers and recognition of prior learning for eligibility and application details.

Before you apply

Please read the Information on this page before starting your application. 
Your application will be assessed based on the information and supporting documents you provide.

Missing information or documents may delay your application.

Application checklist (once you click “Enrol”)

Before submitting your application, check that:

  • You have read the Programme Information on this page.
  • You meet the programme admission requirements.
  • You meet any entry requirements for the individual paper(s) you want to study.
  • You have selected your preferred intake(s), avoiding overlapping intakes.
  • You know how you intend to pay for your study.
  • If your organisation or employer is paying, you have an approved purchase order ready to attach. If they do not pay your fees, these will become your responsibility.
  • If applying for cross credit, you have completed the required cross credit form.
  • You have access to a computer, internet connection and software for creating electronic documents, such as Microsoft Word or OpenOffice.

For Level 3 programmes: You will be required by the Tertiary Education Commission to complete at least one literacy and one numeracy assessment as part of your studies.

New students

You will also need to:

  • Provide an active NSN in the name you are enrolling under. If you do not know your NSN, contact NZQA on 0800 697 296.
  • If you do not have an active NSN, provide verified identification in the name you are enrolling under.
  • If you are a New Zealand Resident or Permanent Resident, provide proof of residency.
  • Provide supporting academic documentation, such as your NZQA Record of Achievement, academic transcripts or certificates. These documents do not need to be verified.
  • If you do not have academic documentation, provide a comprehensive CV outlining your education and work experience.
  • Attach any other supporting documents required for the programme.

Zero Fees Scheme | What is the Zero Fees Scheme?

Under the Zero Fees Scheme, SIT does not charge tuition fees. You will still need to pay the applicable Student Direct Material Cost and a non-refundable administration fee.

The Student Direct Material Cost provides access to Blackboard®, SIT's online learning environment, and student support services throughout your study.

Who qualifies?

The Zero Fees Scheme is available to:

  • New Zealand citizens completing the full qualification.
  • Australian citizens, New Zealand Residents and Permanent Residents who will be living in New Zealand for the duration of their enrolment.

If you are not eligible for the Zero Fees Scheme, call 0800 748 257 to discuss your options.

Submit your application

Complete the online application and attach all required supporting documentation.

Before submitting, check that the information you have provided is complete and accurate. Missing information or documentation may delay the processing of your application.

Any additional documentation can be emailed to sitonline@sit.ac.nz.

What happens next?

  1. Application received
    You will receive an automatic email confirming that SIT has received your application. Processing may take up to three weeks. We will contact you sooner if we require additional documentation.
  2. Offer and invoice
    If your application is accepted, you will receive a conditional offer of acceptance, an invoice and payment instructions.
  3. Enrolment confirmed
    Once payment has been received, or you have selected an approved payment method such as Credit Card, Student Loan or Purchase Order, you will receive an Enrolment Confirmation Letter and Important Information Booklet.
  4. Get ready to study
    Closer to the start of your intake, you will receive a Time To Get Started Letter with the information, tools and guidance you need to begin your studies.

To satisfactorily complete the New Zealand Diploma in Tourism and Travel (Level 5) and be awarded this qualification the student must successfully achieve:

  • A minimum of 120 credits in accordance with the programme schedule for the New Zealand Diploma in Tourism and Travel (Level 5).
  • The student will normally be expected to complete the New Zealand Diploma in Tourism and Travel (Level 5) full-time over one year or part-time over four years.

Please note: students failing to engage in study as per programme requirements may forfeit the Zero Fees Scheme entitlement.

Assessments for this programme may include, but are not limited to:

  • Assignments
  • Case studies
  • Presentations
  • Reports
  • Tests/Examinations

All requirements for assessment must be submitted by the advised time and date. Late assignments will not be accepted unless an extension has been requested at least 3 working days prior to the assessment due date.

For more information on required and recommended textbooks for this course please refer to the textbook list here. 

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